We met Nancy at an open house and got along right away. We owned a SFH and were looking for a bigger place. We wanted to get our current house ready to list in the event we wanted to move quickly on another house. Nancy patiently understood our needs and suggested ways to best approach the situation. She's a one-stop shop with contacts in all trades. Within a day of us meeting, Nancy and her associates visited our home and suggested renovation ideas that would enhance the overall appeal to the buyers. She quickly put together a plan and cost estimates and within no-time the remodeling work started at our place. We had an exceptional experience with the contractors and Nancy took it upon herself to ensure that work was completed ahead of schedule and within budget. We were so impressed with Nancy that we decided to have her as our buyer agent as well. On the buy transaction, Nancy created an online document where she'd list houses that met our criteria and sought our feedback. She was always available on short notice to accompany us on house visits and shared her feedback openly. We never felt pressured and she presented us with all the facts to make an informed decision. She was even able to get us in touch with a general contractor to answer our questions before we submitted our offer. Overall, she made the buying process seamless and we're very happy to recommend her services to potential buyers or sellers. You won't be disappointed!